Boucher Brothers
  • Customer Service
  • Miami Beach, FL, USA
  • 10.00
  • Hourly
  • Full Time

About the Organization:

Boucher Brothers Management, Inc. is an established firm with over 28 years of experience. We provide Hospitality Management solutions to some of the finest resorts and beaches, serving over 100 hotels and condominium properties. 

Boucher Brothers has partnered with some of the world's leading hotel groups; located at beaches throughout Florida's east and west coasts, Virginia Beach, Lake Michigan, and as far west as the coast of California. Our personnel are equally committed to meeting customer needs and exceeding their expectations. We are 10 time recipients of the 5 start diamond award!

Boucher Brothers Management, Inc. is a hospitality management company specializing in pool/beach management, water sports rentals, food and beverage service, and team building events.

Brief Summary of Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

  • Fold towels and set up working station
  • Welcome evey guest with a smile and a genuine greeting
  • Verify guests are guests of the hotel by using the guests list
  • Assist guests with reservations if needed
  • Service is intuitive and timely
  • Engage in conversation with guests, focus on their needs and consistently provide service that exceeds their expectations
  • Customize every interaction to the guests style and pace so that it is memorable and thoughtful
  • Keep work area clean and impeccable
  • Other duties as assigned

Skills required:

  • Previous experience in customer service
  • Highly responsible and reliable
  • Ability to work cohesively with fellow colleagues as part of a team
  • Great verbal communication skills

Physical aspects of position:

  • Able to lift and carrying up to 50 lbs
  • Frequent walking and standing throughout shift
  • Comfortable working in an outdoor environment
Boucher Brothers
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