Boucher Brothers
  • Customer Service
  • Miami Beach, FL, USA
  • 10-12
  • Hourly
  • Full Time

Tips


Brief Summary of Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

    • Fold towels and set up working station
    • Welcome evey guest with a smile and a genuine greeting
    • Verify guests are guests of the hotel by using the guests list
    • Assist guests with reservations if needed
    • Service is intuitive and timely
    • Engage in conversation with guests, focus on their needs and consistently provide service that exceeds their expectations
    • Customize every interaction to the guests style and pace so that it is memorable and thoughtful
    • Keep work area clean and impeccable
    • Other duties as assigned

Skills required:

    • Previous experience in customer service
    • Highly responsible and reliable
    • Ability to work cohesively with fellow colleagues as part of a team
    • Great verbal communication skills

Physical aspects of position:

    • Able to lift and carrying up to 50 lbs
    • Frequent walking and standing throughout shift
    • Comfortable working in an outdoor environment

 

 



 

Boucher Brothers
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